Who we are
SafirAvia is an IATA-accredited travel agency founded in 2026 by Muhammad Hasnain and based in Bahria Enclave, Islamabad. "Safir" is the Urdu and Arabic word for an ambassador: someone who represents you, speaks for you, and is answerable to you. That is the job.
We serve three kinds of travellers: families in Pakistan going for Umrah, overseas Pakistanis in the UK and the Gulf who book for parents and relatives at home, and anyone who needs an international air ticket issued correctly and re-issued quickly when plans change.
What IATA accreditation means for you
An IATA-accredited agent issues airline tickets directly through the airline settlement system, rather than buying from another agent. For you that means the fare you see is the airline fare, the e-ticket is issued the moment you pay, and refunds and changes are handled by us with the airline, not passed down a chain. IATA accreditation details are printed on every ticket and booking document we issue.
How we work
- Everything in writing. Hotel names, distance from the Haram, airline, timings, total price, what is and is not included.
- Nusuk first. The Saudi Nusuk hotel contract is confirmed before any visa application, because since June 2025 no Umrah visa is issued without it.
- One consultant. You speak to Muhammad Hasnain from the first message to your return flight. WhatsApp is answered seven days a week.
- No claims we cannot keep. No guaranteed visas, no Hajj outside the licensed scheme, no prices that change after you pay.
Office
Office G-F-02, Plaza 10-F, Sector C Avenue, opposite Zoo, Bahria Enclave, Islamabad. Visits are by appointment. You never need to come in: everything can be done on WhatsApp and by bank transfer, with written confirmation at each step.
Licences and registrations
IATA-accredited travel agent (Pakistan). Umrah visas and hotels are filed by a Ministry of Religious Affairs-attested Umrah operator in Pakistan on Saudi Arabia’s Nusuk Masar system. SafirAvia is not a UK ATOL holder; UK residents buying a flight-inclusive package are told in writing which protection applies before payment.
Our guides
The guides on this site are written by our team from official sources and dated. How we research and check them.